Resources: Journal Articles, Textbooks, Legal Texts, Case Studies
Asynchronous and facilitated by the instructor through “provoking” questions
Participants will demonstrate knowledge and understanding of the EU Legal Framework on ADR and Mediation.
April 1 – April 15, 2022
Resources: Journal Articles, Textbooks, Case Studies, national and transnational codes of conduct
Guiding questions for self-study and preparation for group work will be provided.
Participants will develop an understanding of ethical standards in mediation and different mediation styles. Participants will be aware of the principles they adopt in their practice.
April 16 – April 30, 2022
Resources:
Participants will learn to recognize and deal with cultural stereotypes and how to work with the knowledge in mediations and conflict management. Participants will develop deeper self-awareness as related to culture and communication.
May 1 – May 15, 2022
Resources: Material from Mikk and Friedrich Glasl.
Participants will analyse conflict assessment in intercultural settings and learn to conduct stakeholder analysis.
May 16 – May 30, 2022
Resources:
Participants will learn/revisit negotiation literature, exchange ideas on intercultural dimensions and touch upon the issue of manipulative negotiators.
May 31 – June 14, 2022
4-stage mediation process:
Resources: Journal Articles, Textbooks, Case Studies
Participants will acquire practical knowledge of a four-stage mediation process.
June 15 – June 29, 2022
Resources: Journal Articles, Textbooks, Case Studies
Guiding questions for self-study and preparation for group work will be provided.
Participants will have the knowledge and skills to apply a broad set of mediation techniques in an international context. Participants will develop reflexivity in relation to the techniques that they apply.
June 30 – July 14, 2022
Resources: Journal Articles, Textbooks, Case Studies
Guiding questions for self-study and preparation for group work will be provided.
Participants will gain knowledge concerning specific issues related to international co-mediation. Participants will be able to cooperate with other mediators for the benefit of the mediation process.
July 15 – July 29, 2022
Resources: Journal Articles, Textbooks, Case Studies.
Practical simulations using online mediation platforms.
Participants will develop an understanding of ODR and become familiar with applications designed for online mediation.
July 30 – Aug 13, 2022
DESCRIPTION OF MODULE 1
The goal of this module is to provide participants with knowledge and understanding of the EU regulatory system for Alternative Dispute Resolution and gain familiarity with the main EU legal initiatives aimed at promoting the use of out-of-court mechanisms to resolve cross-border civil and commercial disputes.
WHAT YOU WILL LEARN IN MODULE 1
DESCRIPTION OF MODULE 2
The module refers to general standards of mediation practice as stated in the European Code of Conduct for Mediators and similar documents as well as mediation styles that mediators might find useful in their practice. The module consists of two lessons. The first lesson focuses on ethical standards in mediation, taking into account rules and frames on the individual, organizational, national and European level. The second lesson concentrates on differences in mediation styles or models of practice, including evaluative, facilitative and transformative approach.
WHAT YOU WILL LEARN IN MODULE 2
DESCRIPTION OF MODULE 3
Our cultural backgrounds provide us with a sense of identity and belonging, and ultimately shape the lens’ through which we see the world. Culture is subject to change throughout our lives and influences the ways we send and receive communication. Deepening awareness of our values, beliefs and perceptions; and investigating how these link to our environment, strengthens our ability as mediation practitioners and serves to benefit parties in conflict in myriad ways.
Mediating across cultures requires a varied toolkit, which recognises diversity and appreciates nuance. Curiosity will be our guide as together we extend our understanding of ourselves and the people we seek to support through mediation.
WHAT YOU WILL LEARN IN MODULE 3
DESCRIPTION OF MODULE 4
Each conflict is unique in its form and character and a sound analysis of the nature of the conflict is essential for finding a resolution. This module will start with the basic concepts and definitions of conflict analysis. The reason for conducting a conflict analysis and the various steps involved will be described. In the next lesson, participants will become acquainted with tools to conduct conflict analysis. Here the significance of asking questions, the categories of questions and the order of asking questions will be described. Participants will also benefit from new concepts of viewing the conflict in this section.
Finally, a narrative about ‘Killing the Play’ by author A C Whelan will sum up the lesson.
WHAT YOU WILL LEARN IN MODULE 4
DESCRIPTION OF MODULE 5
Negotiation is a vital part of any dispute resolution mechanism. A mediator should also have the right techniques to conduct a negotiation, in order to bring clarity of the individual needs and cooperation between the parties on a negotiation table. In this module, essential skills required for a successful negotiation are discussed. The importance of communication and perception development, basics of negotiation, different negotiating styles and the aspects of international negotiations are explained.
WHAT YOU WILL LEARN IN MODULE 5
DESCRIPTION OF MODULE 6
This module provides participants with an overview of the mediation process and its main stages, with a particular emphasis on the cultural and legal issues involved in cross-border mediation.
WHAT YOU WILL LEARN IN MODULE 6
DESCRIPTION OF MODULE7
The module refers to techniques that mediators might find useful in international practice. It consists of three lessons. The first lesson focuses on reflexivity in mediation, taking into account assumptions and cultural lenses. The second lesson concentrates on the initial phases of mediation (including preparation) and varying expectations as well as ways of communicating and working with culturally diverse parties. The third lesson focuses on some specific techniques useful throughout the mediation process, including clarification, identifying vicious circles and working with the value square model.
WHAT YOU WILL LEARN IN MODULE 7
What are cultural lenses and how they influence mediation
How assumptions and attributions impact on the mediation process
Why do we need reflexivity
How to use positive connotation and build trust in mediation
How to communicate and conduct mediation with people from diverse cultural backgrounds
A set of techniques that can be applied in mediation practice – including clarification, identifying vicious circles, working with the value square model and meta-dialogue
DESCRIPTION OF MODULE 8
The module refers to the process of establishing creative cooperation between co-mediators.
In the first lesson we will look at a natural dynamic of cooperation which is irrespective of the mediators’ competence and personality. In the next lesson we will try to show how the potential of co-mediation depends on the complementary professional competences of the mediators, as well as the compatibility of their personal characteristics. In the third one we will focus on practical aspects of establishing cooperation between co-mediators.
WHAT YOU WILL LEARN IN MODULE 8
What are the natural stages of cooperation development
What elements are important in choosing a co-mediator to work with
How to develop a contract for cooperation between the mediators
Spectrum of different roles that mediators can adopt in their collaboration
How to give feedback taking into account cultural differences
DESCRIPTION OF MODULE 9
The goal of this module is to provide participants with a general overview of online dispute resolution, specifically e-negotiation, online arbitration, and online mediation. In this module, we will also discuss the advantages and disadvantages of using video-conferencing platforms for online mediation and offer some tips for preparing and conducting mediation in a virtual space.
WHAT YOU WILL LEARN IN MODULE 9